Advice1

Compliments, Concerns and Complaints

Education Services provide the opportunity to comment, make suggestions, or complain about the service received. This enables us to make continuous improvements to meet your needs and expectations.

Our Customer Liaison Unit welcome your views as our customers and will continue to ensure that we remain accountable, accessible and open:

  • Phone: 0141 287 5384
  • On-line: Complete your feedback by using the On-line form
  • Post: Download the Comments Compliments Complaints leaflet [157kb] to complete the feedback form by hand
  • In person: Visit Education Services personally, where you can have a private conversation with one of our officers

Customer Liaison Unit
City Chambers East
40 John Street
Glasgow G1 1JL

Phone: 0141 287 5384

Care Inspectorate

If dissatisfied with the standard of care offered by these services then you can complain to the Care Inspectorate as well as making a complaint to us.

The Care Inspectorate
Central West Regional Office
4th Floor
No 1 Smithhills Street
Paisley PA1 1EB

Phone: 0845 600 8334 or 0141 843 4230

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Contact us
For email enquiries please use the form opposite.
Alternatively you can call us on
0141 287 4702
or write to us at
Early Childhood and Extended Childcare Services
40 John Street,
Glasgow G1 1JL
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